Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. If the wi-fi doesn't work on your device, it could be a problem with your laptop or phone. Let’s try the signal. We have. Unfortunately no issues with broadband in my area according to this. We would like to show you a description here but the site won’t allow us. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. Factory reset your TV with or without your remote. Wait. I’m having an issue where I have flashing green light on router with solid wifi signal. g. Flashing Red: Uh-oh, there’s a problem. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. Flashing arrows doesn't always mean no connection. My acer laptop wont start, i have a charger connected and the blue light is glowing but then there`s a red light blinking and i don`t know what that mI have a Tivo HD (TCD652160) which is exhibiting the "flashing green light" issue. Green flashing is a firmware update in progress. We would like to show you a description here but the site won’t allow us. Have restarted router and all cables appear correct & tight. ) 3 times, nothing. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. Text from Virgin confirms my "kit has been activated". My TiVo box tried to run an update. Options. An Ethernet cable – The. If the Hub is slowly flashing green, it’s in the process of downloading a software update. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. com The green light on your Virgin Media router is a positive indicator that everything is functioning as it should. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. Now, navigate to the Advanced Settings, then click on Wireless. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. 5x red flashing light. For your hub and what you've said; Red light. Virgin Phone Switchover. We would like to show you a description here but the site won’t allow us. Options. A red light means an issue with your connections even though the Hub is on. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. not sure if this is normal or not. Check your Hive Hub is placed correctly by following the guide here. If it isn’t on, it’s worth getting in touch with Virgin Media. The WiFi light will flash green for 2 minutes during this process. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Dim to Bright to Dim cycle takes 2500ms. Flickering means activity on the port. It may also flash green when the Hub is performing a software update. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. We would like to show you a description here but the site won’t allow us. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. The Stream remote. BLINK Fast or Solid for the Super Pod. Joining in. It isn't on during normal use, but turns red if there is a problem. . Forum; Apps. Virgin Media - FLASHING GREEN READY LIGHT!!! djcarragher Posts: 10 Forumite. 0 Kudos. Red light on a Virgin Media Hub 4. Away from large bodies of water (e. We would like to show you a description here but the site won’t allow us. The solution to this is to disable WPS, which should stop the green WiFi light from flashing. 0 provides essential information about the device’s power status. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. Step 3: Select Controllers > Fire TV Remotes > Add New Remote. Options. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. 0, next to where you connect the power cable is a small power switch. We would like to show you a description here but the site won’t allow us. Suddenly this morning we have a green flashing light with no internet. We would like to show you a description here but the site won’t allow us. on 09-09-2022 21:47. Check for a known local fault on 0800 561 0061 - it is an automated service. Yellow flashing light on Hub 5. . As you connect the power supply to the wall and the Hub, make sure it is tightly connected. ReneM. This means there’s an issue with the cable connections. Understanding the meaning of these indicator lights can help you troubleshoot any issues you may be having with your internet connection and ensure that your Virgin Media Hub 4 router is. called customer svc who are sending a pod. We would like to show you a description here but the site won’t allow us. Hub3 flashing green lights. The 'loss of connectivity' light is different and I have seen it before. WPS – Solid green for 2 minutes when someone connects with WPS. After connecting the white cable that the previous occupier had used for virgin as well as plugging the hub into the hall the green power light has been flashing and the WiFi symbol has stayed green but still no WiFi. We would like to show you a description here but the site won’t allow us. This means the Hub is switched on, but your WiFi has not been activated. Home Phone. We would like to show you a description here but the site won’t allow us. But while it is working, the line is fine as well. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. See full list on practicallynetworked. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. If it’s not a technical issue you need help with then we’re here to support you on. Joining in. on 30-11-2022 19:19. I’m going to do a hub factory reset sometime today to see if that resolves the issue. Thanks for the update. A flashing red power light signals that there’s an issue that needs addressing. Your Hub is offline for some reason. When the device begins to pair, the system light can flash red. Love tried everything. 4. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. 168. A green light signifies that the Hub is in modem mode and isn’t sharing WiFi. Turn the power switch off on the back of the Hub. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. Restart the hub by removing the power cable and then reinserting it. We would like to show you a description here but the site won’t allow us. Hey folks. Your CMTS provider, Virgin Media, must reset the connection. 5x red flashing light. The other 2 are unusable, so we will need replacements. This includes: The Stream box. We would like to show you a description here but the site won’t allow us. Adding an Extra Booster. 10 If you have more than one WiFi Booster you will. on 01-04-2023 20:55. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. Solid green: The Hub 3 is connected to the internet. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. If so try two things. Ganzino. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. Don't have a VM wall plug, but have one of the old NTL ones. It’s like a. Virgin Media. We would like to show you a description here but the site won’t allow us. Virgin said it was the new software update colour. Find your router’s power button and press it to do this. Back panel power and reset button. Power off. can please look into this. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Amber/Yellow. Text from Virgin confirms my "kit has been activated". I *think* it meant downloading updates, but it's annoying there is no 'handbook' to tell us what these lights mean. Stopped working about 11pm and hasn't worked since. Started yesterday and mega slow internet. The WPS button is just above the Virgin Media logo. still getting flashing orange light but on the app it looks like it allows things to connect do I just continue with flashing orange light and cancel the. It means that your router is connected to the internet and is transmitting data successfully. This should pair your remote and your box together properly. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. Options. I've attempted unplugging, checki. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. On our wavelength. After it, navigate to the Admin settings and restart your Virgin Box. Thank you so much for your post and welcome to the community forums, it's great to have you here. If you don’t have issues with anything other than what you’re describing here, you’re unlikely to notice a significant difference. Can you please ensure the following: Out in the open. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Still no connection and flashing green. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. 1 ACCEPTED SOLUTION. Plug each one into a mains socket and switch on. We would like to show you a description here but the site won’t allow us. Here is a handy guide to the light on your Hub 5. You will see a solid white light ring if you have a Hub 4. Flashing Green & Red = possible power cable issue. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. Internet LED. The slow pulsing typically lasts up to 10 minutes before turning off when ready. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). Hi all, Using F-type coupler connected to wall socket but no internet connection. I've checked the network log and there's a lot of warnings - 5169887. Been on for more than 24 hours and have had 3 frustrating calls with Techs who have reset and told me I'd be good to go in 30 mins and. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. I'm a brand new customer to Virgin and I just received my Home kit today. If the light is flashing green, the WPS feature is used to establish a connection. Unplug the charger from the wall, then the battery receptacle. However, if you see a red light, it means that there is a problem with your internet connection. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. Blue flashing light for 2 days now. 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. I have tried the WiFi troubleshooting and still nothing. The Wi-Fi light: If this is blinking or solid green,. Are you working on a Horizon remote? You may need to pair your remote to the Digital Box or TV if you haven’t done so already. Phone. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. I don't know what the other small light is for. How to Force a Connection to the TiVo Service Remote Control Programming Codes How to Program a Remote to Control a TV/Stereo Repeating Guided Setup Troubleshooting Digital Cable TV Signals. on 06-09-2023 10:32. The top wifi light is solid green, the internet connection - 5396739. Note: the red light on the Virgin. Turn it on. Options. I've a flashing green light on my hub, no broadband or phone. The power plug on the back. Home Phone. It may be stuck in an update loop. Options. White. Bottom – WLAN (green/blue). The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. hub 5 flashing blue light. OFF Ignore all cloud-related states (no blinking, pulsing,. I use an NTL TV socket for broadband. The Virgin Media Hub 5. Virgin Media Hub 4 Lights and Their Meanings. When you are experiencing intermittent connectivity, your router will flash red. 15 if we don’t turn up on the promised day of an. We would like to show you a description here but the site won’t allow us. Area 14. Moved into my new house a few weeks ago and was delivered a quick start kit with Hub 3 yesterday. Customer Support are on 150 or 0345. The power light at the bottom of the device is the only light that should shine if everything. This flashes during set up, and then stays green for 2 minutes when you're done. The information provided by some here isn't quite correct. Keeps flashing a white light. We would like to show you a description here but the site won’t allow us. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the. I did have a billing issue, but that has been solved. The green light might be flashing because of a faulty link. 0 to connect to compatible WPS devices. Green power light is flashing and WiFi light is green. Power Light: This light will be blue when the box is switched on. Red: There’s an issue with the Hub 3. We would like to show you a description here but the site won’t allow us. We have a flashing green light, and a solid green WiFi light. If after rebooting, the V6, TiVo, or TV 360 box is still not working, try running a quick diagnostics check to find the root cause of the issue and how to fix it. Suddenly this morning we have a green flashing light with no internet. If you’re having a problem with your Virgin Media broadband connection, you might well see a red light on the Virgin Media Hub 4. Manage Your. When the power light is solid white, it indicates that the hub is on and working correctly. stop flashing your Boosters are paired. The WPS button is just above the Virgin Media logo. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. MBBBear. We would like to show you a description here but the site won’t allow us. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. _____________. Next to the TV not behind it. Teams meetings keep freezing. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. Hi I recently moved broadband from Talktalk to Virgin. We would like to show you a description here but the site won’t allow us. The Power light illuminates, and the connection network light will start to flash amber. #6. Hub 3 Base LED keep flashing Green light on initial install. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. After many resets the broadband would start again then a few hours/days lose the signal. After it, click on the WPS. Hi All. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Check the White Connector Cable When the Power Light on your Virgin Media router flashes green, it indicates power issues that can result in an apparent internet connection without the ability to browse. We would like to show you a description here but the site won’t allow us. Teams meetings keep freezing. Firstly the Internet was dropping out on both WiFi and Lan for a few hours a day and then returning. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). The only way it works now is to connect it via Ethernet cable. Red Light. You have a problem connecting your router to the CMTS. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. On the back of the Hub 3. on 24-03-2023 13:28. The service status in our area shows no issues. Disable HDR+ Mode. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. Got home from work and the hub is flashing a yellow/green colour. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Options. Browse Virgin Media Virgin Media Community. Fan Failure . Can anyone provide a solution (other than calling out an engineer for now). We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. My wifi went off before but has now come back on, however my Wifi Booster Pod is not connecting. Ethernet 1-4 – Solid green when a device is connected to those Ethernet ports. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Step 5: Once the remote can be seen on the list, use your phone to select it, completing the pairing process. We would like to show you a description here but the site won’t allow us. the arrows and WiFi indicators are flashing orange but the power inticator is flashing red, green, white and amber very quickly. Late Saturday night the internet started to drop. For a brief period, press. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. Hi I have had the same issue. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Hello. Use a pen to press the reset button, and hold it for 10 seconds. Step 1. The information provided by some here isn't quite correct. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. 0. Flashing green: The Hub 3 is starting up. Ensure the Hub is. Various previous posts seem to suggest this is to do with firmware updates but this has been going on all day and there is no wifi connection in the. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. POWER LED (dual color): • Red color -Power on • Green color -Charging a battery B. This may take up to 2 minutes. We would like to show you a description here but the site won’t allow us. Checking the Indicator Lights. Rebooted several times, and waited for hours to download the update. WiFi Light. Sunday morning it worked for a few minutes and then stopped as well. 0 and after setting it all up, the power light has been flashing green all day. Removed hub 3 and followed the installation instructions for the hub 5 only to be greeted with a flashing green light. Everything has been connected and the base light has been flashing green for 3+ hours. Light flashes when a signal is received from the remote. Contact Virgin Media support. Make sure that the cable is well connected to the splitter. ) All lights flashing or green light flashes and then immediately goes out. All lights flashing: Bad hard drive: Replacement hard drive kit or TiVo Repair Service: TiVo Roamio Series5 (4-tuner) TCD846500 TCD846510 TCD846000 (Ignore B or P after model number. Update: which LED is flashing orange/amber? The LAN port LEDs are green when connected to equivalent speed device interfaces, but orange/amber when the device interface is detected to be lower. . If it doesn´t happen more times, it might be a temporal limited problem and might be normal. No internet -hub 4 flashing yellow light. After that it starts the process over again and reverts back to the green. . The reason that your Virgin Media router is flashing green is that it is searching for WPS. A green light. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. I checked my router and it has a flashing blue light. Flashing green arrows. White. 2. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. For £76 a month this shouldn’t be happening. BD20. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. fish tanks) Away from baby monitors and cordless phones. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. The light codes on the Virgin Media 4 hub are the same as the Hub 5. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. Try a reset as this. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. Make sure the Hub is on both at the wall socket, and on the power button at the back of the Hub. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Customer Support are on 150 or 0345. Hi, i got self installation kit with hub 3.